Terms of Service


    Welcome to Perma.me, your online store dedicated to offering a variety of products through our domain perma-me.com.

    Our selection includes vouchers, aromatherapy products such as: essential oils, vegetable oils, diffusers, herbal medicine items such as supplements and omegas, as well as natural cosmetics such as body oils, deodorants, shower gels, sunscreens and e-books. We work with our own brand and partners who maintain high quality standards, with sustainable practices, providing our customers with excellent services.

    It is essential that you carefully read these Terms and Conditions of Purchase before placing any order.

    GENERAL TERMS AND CONDITIONS OF SALE

    These terms and conditions apply to all transactions made online, by email or by other means, in the Perma.me e-commerce store, available at perma-me.com.

    By clicking the button "I have read and accept the terms and conditions of this website", you agree to respect and comply with these terms.

    When making a purchase, you declare that you have the necessary legal capacity, are over 18 years old and are committed to the business or contract established.

    You ensure that the personal information you provide is true and up to date.

    ORDER

    To place an order, choose the desired products and add them to the shopping cart. Browse our catalog organized by categories/subcategories or use the search bar.

    Perma.me will honor all orders within available stock. Each order will have a tracking code sent by email after processing.

    It is the user's responsibility to receive the order at the address indicated from Monday to Friday, between 9:00 am and 6:00 pm. In case of non-receipt, a second delivery attempt will be made.

    Returning orders due to incorrect information is the user's responsibility, with resending subject to additional payment.


    PRODUCT AVAILABILITY

    Orders are processed within 72 business hours. If a product is not available, we will contact you to arrange a replacement.

    SALE PRICE

    Prices include VAT and are clearly indicated. Changes in prices will be communicated, allowing the user to choose to pay the difference or cancel the order.


    FORM OF PAYMENT

    The purchase is confirmed after payment, which can be made by debit/credit card, PayPal, MB Way or Multibanco.

    The digital invoice will be sent by email at the time of payment.